Refund policy

30-Day Money-Back Guarantee

Try 27:17 Joint + Muscle Recovery Cream for 30 days. If it isn't for you, email us at hello@2717recovery.com within 30 days of delivery and we'll refund your purchase. Keep the bottle; there's nothing to send back.

How it works

• Email hello@2717recovery.com with your order number and a line about what didn't work for you. That's it.
• Refunds go back to your original payment method. Most post within 10 business days; your bank may take a few days more. If more than 15 business days have passed, email us and we'll chase it.

Damaged, defective, or wrong item

Check your order when it arrives. If anything is damaged, defective, or not what you ordered, email us right away with a photo and we'll replace it or refund it, your choice.

Orders placed elsewhere

Purchases made on Amazon or TikTok Shop follow that marketplace's return and refund process. Contact us at hello@2717recovery.com if you need help with either.

Subscriptions

You can cancel a subscription at any time from your account or by emailing hello@2717recovery.com; cancellation takes effect before the next scheduled order. The 30-day guarantee applies to each bottle delivered.

Questions: hello@2717recovery.com